Privacy Policy for Crafty-Guru.com
Effective Date: [17/06/2025]
At Crafty-Guru.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our site, we may collect the following types of information:
- Personal Information: such as your name, email address, phone number, and shipping address.
- Order Details: including your purchased products, gift preferences, and messages submitted through forms.
- Payment Information: processed securely by our third-party payment processors (we do not store credit card details).
- Website Usage Data: IP address, browser type, and device details to enhance user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase or inquiry
- Respond to customer support messages
- Send updates about new products, promotions, or events (with your consent)
- Improve website functionality and service offerings
3. Sharing Your Information
We do not sell or rent your data. We may share your information with:
- Trusted third-party service providers involved in order fulfillment, such as shipping and payment platforms
- Legal authorities, if required to comply with the law
4. Your Rights
If you’re a resident of the EU or other applicable jurisdictions, you have the right to:
- Access or update your data
- Request deletion of your personal information
- Withdraw your consent at any time
To exercise any of these rights, contact us at info@crafty-guru.com.
5. Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
6. Cookies
We use cookies to improve site functionality and personalize your experience. You can adjust your browser settings to decline cookies.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out to us:
- Email: info@crafty-guru.com
- Phone: +357 94009208